Robocall Consent is “Creditor Specific’, Federal Judge Says
In a recent law suit, Plaintiff sued the Credit protection Association (CPA) for violation of the Telephone Consumer Protection Act. Plaintiff owed debt to two creditors, Comcast and ComEd. After CPA placed a call to Plaintiff in an attempt to collect said debt on behalf of Comcast, Plaintiff asked for the calls to stop and CPA closed the Comcast account with Plaintiff. Later that year ComEd contracted with CPA, and CPA contacted Plaintiff in regard to his debt with ComEd. Plaintiff sought damages for calls made after his initial request to stop collection calls.
On August 23, 2017, Judge Robert M. Dow Jr., of the U.S. District Court for the Northern District of Illinois issued a ruling that revoking consent is creditor-specific and Plaintiff needed to revoke consent separately for each creditor, not through the CPA.