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Financial and Health Care Industries Get Carve-Out From FCC's New Robocall Rules

Sharon Edmondson, Washington Legislative Team Member | June 25, 2015

On June 18 the Federal Communications Commission adopted a proposal to protect consumers against unwanted robocalls and spam texts but exempted certain calls from health-care and drug providers and banks. A package of declaratory rulings, which were adopted by a 4-1 vote, broadly gives consumers the right to revoke their consent to receive robocalls or text messages “in any reasonable way” at any time, and it provides companies with a single chance to stop calling or texting a reassigned number before they become liable for fines under the Telephone Consumer Protection Act. The consequences of the FCC’s broad definition will make it risky for companies, including lawyers and debt collectors, to use any type of automated technology even if they are using it responsibly.

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